Imaging Associates
Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland and Wagga Wagga.
We are seeking a passionate and experienced Administration Team Leader to join the team at our recently opened clinic in Clyde.
You will join a friendly and professional team, and be instrumental in cultivating a positive team culture and ensuring the smooth workflow of our clinic, which enables us to deliver a high-quality service to our patients and referrers.
Key Responsibilities
Working closely with the Chief Medical Imaging Technologist and Clinical Leads, in this hands-on role you will:
- Lead and participate in the smooth operation of the reception area and overall clinic workflow
- Manage billing, banking, and Medicare related activities
- Provide ongoing training, development, and mentoring to team members
- Convey business updates from management and oversee correct application of changes
- Plan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planning
- Utilise leadership expertise to manage escalations and resolve complex queries
- Identify opportunities to continuously improve and achieve maximum efficiencies to deliver patient excellence
What are we looking for?
To thrive in this role, you will have:
- Previous experience within a private Radiology setting
- Knowledge of the patient workflow and supporting administration processes, policies, and Medicare billing
- The ability to lead by example, with demonstrated experience in motivating and mentoring a team
- Strong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholders
- Highly developed organisational skills, with the ability to multitask, handle pressure, and meet deadlines
- Sound problem-solving skills and the ability to effectively resolve difficult situations to achieve good outcomes
- A keen eye for details and passion for process-driven continuous improvement
As a valued team member, you can look forward to:
- Being part of a progressive and growing business
- An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
- A tailored induction and genuine focus development to help you progress your career
- A rewarding role and the chance to make a difference in the lives of our patients
- Competitive remuneration
If you believe your skill set matches this opportunity, we’d love to hear from you! Please submit your Resume and Cover Letter.
