About Us
Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga.
We are on a strong growth trajectory, and an exciting leadership opportunity is present at our Gippsland clinics for an experienced Administration Team Leader.
As Team Leader, you will play a key role in cultivating a positive team culture and ensuring the smooth workflow of our clinic, which enables us to deliver a high-quality service to our patients and referrers.
You may already be a manager within the healthcare sector after a new challenge, or looking to take the next step in your radiology leadership career.
What will you be doing?
This role reports to the Administration Manager and will be working closely with the Chief Medical Imaging Technologist and Clinical Lead. In this hands-on role you will:
- Lead and participate in the smooth operation of the reception area and overall clinic workflow
- Manage billing, banking, and Medicare related activities
- Provide ongoing training, development, and mentoring to team members
- Convey business updates from management and oversee correct application of changes
- Plan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planning
- Utilise leadership expertise to manage escalations and resolve complex queries
- Identify opportunities to continuously improve and achieve maximum efficiencies to deliver patient excellence
What are we looking for?
To thrive in this role, you will have:
- Previous healthcare experience and knowledge of the patient workflow and supporting administration processes, policies, and Medicare billing
- The ability to lead by example, with demonstrated experience in motivating and mentoring a team
- Strong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholders
- Highly developed organisational skills, with the ability to multitask, handle pressure, and meet deadlines
- Sound problem-solving skills and the ability to effectively resolve complex situations to achieve good outcomes
- A keen eye for details and passion for process-driven continuous improvement
- Previous experience within a private Radiology setting (highly regarded)
What do we offer?
- Join a progressive and rapidly growing business
- Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
- Genuine focus on supporting you to grow and develop your leadership career
- A competitive remuneration
If you believe your skill set matches this opportunity, we’d love to hear from you! APPLY NOW!
