Medical Imaging Receptionist

About Us

Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical excellence and exceptional patient care.

We have built a strong reputation for the high-quality imaging service we provide, along with our friendly and welcoming patient-centred approach.

Brand New Carlton Football Club Clinic

As we continue our company-wide journey of growth, IA has partnered with Carlton Football Club (CFC) to provide a fully comprehensive diagnostic imaging facility within CFC home ground.

A full-time opportunity has arisen for an engaging and passionate Medical Imaging Receptionist 

Working closely with the Operations Manager (VIC), Clinical Director, CFC Operational and Medical team. You will be instrumental in strengthening our reputation and creating a ‘Centre of Excellence’ for the Carlton community.

What are we looking for?

As the first point of contact, you’ll take great pride in the care and compassion you show to patients, along with the quality of the work you do. By drawing on your professionalism and friendly nature, you’ll put patients at ease, guiding them through their visit to the practice while contributing to the smooth operation of the practice.

You may be an experienced Medical Receptionist looking to take the next step in your career, or you may be looking for a career change and to use your transferrable customer service skills. Either way, we place a strong emphasis on the professional development of our team and will tailor a training program to develop and expand your skills.

Key responsibilities include:

• Welcoming patients and providing them with information about their appointment
• Managing calls and patient bookings
• Responding to enquiries from patients and referrers
• Managing patient invoicing and receipting

What are we looking for?

To be successful, you will need to have:

• Exceptional customer service and communication skills
• Experienced in managing a busy front desk, including coordinating appointments and supporting clinical teams in a fast-paced environment
• High attention to detail when handling patient information, bookings, and administrative tasks, ensuring accuracy and confidentiality at all times
• Confident using medical software systems medical billing and and Microsoft Office applications
• Committed team player who can also work independently with initiative and efficiency

As a valued team member, you can look forward to:

• Being part of a progressive and growing business and work in a culture that values its employee!
• An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
• A tailored induction and genuine focus development to help you progress your career
• A rewarding role and the chance to make a difference in the lives of our patients
• Competitive remuneration

If you believe your skill set matches this opportunity, we’d love to hear from you!  APPLY NOW!