Afterhours Administration Officer

Imaging Associates

Imaging Associates (IA) is a doctor-led, highly respected, and rapidly growing radiology business with multiple clinics across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

Our Teleradiology division was created in 2023 to strengthen the support we provide to our referrers and patients, and we are excited to be recruiting for Administration Officers to join the afterhours team on a part-time permanent basis.

Administration Officer - Teleradiology

In this role you will:

• Provide a range of administrative support services to the broader Radiologist team.
• Coordinate internal and external calls for Radiologists.
• Manage and monitor work priorities and workflows to ensure delivery of efficient and effective patient focused services.

We are recruiting the afterhours roles which would see you working on a rotating roster of midnight – 8am shifts and 4pm – midnight shifts on a 7-day fortnight: seven days on, seven days off … just think what you could do with a week off every fortnight!

It’s a busy concierge role seeing you juggle calls and managing workflows on multiple systems, so you need to be tech savvy and able to adjust to working on several different hospital systems. You are organised and comfortable prioritising, reprioritising, and escalating based on urgency.

You will need to anticipate and proactively meet the professional needs of the Radiologist team, you come with a positive and flexible approach and an ability to work under pressure.

What’s on offer?

• Hybrid role – enjoy a mix of WFH & from our Melbourne office in Box Hill
• Unique working fortnight – work seven days on, seven days off!
• Increase your earning capacity with a substantial shift loading!
• Structured onboarding and training to set you up for success.
• Join a friendly, experienced, and supportive team driven by providing incredible customer service and administrative support.
• Be part of our growing Teleradiology division and explore exciting and different career pathways …

What experience do I have?

We want to talk to you if you have experience in a fast-paced customer service role where you have had to think on your feet and stay on top of tasks.

You don’t need to have worked in healthcare or in an administration role previously, however what we do need is for you to have great communication and relationship management skills, genuinely enjoy talking to people, finding solutions and providing high quality support.

You are trustworthy, diligent, self-motivated, and driven by providing amazing service.

Want to find out more?

Apply now to embark on this journey with us!

For an initial and confidential discussion please contact Wendy O’Mara - Senior People & Culture Advisor via careers@imagingassociates.net.au.