Afterhours Administration Officer

Imaging Associates

Imaging Associates (IA) is a doctor-led, highly respected, and rapidly growing radiology business with multiple clinics across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

Our Teleradiology division was created in 2023 to strengthen the support we provide to our referrers and patients, and we are excited to be recruiting for Administration Officers to join the afterhours team on a casual or part-time permanent basis.

Afterhours Administration Officer, Teleradiology (Permanent Part-Time or Casual positions available)

This is a busy concierge role seeing you juggle calls and managing workflows on multiple systems, so you need to be tech savvy and able to adjust to working on several different hospital systems. You are organised and comfortable prioritising, reprioritising, and escalating based on urgency.

You will need to anticipate and proactively meet the professional needs of the Radiologist team: you come with a positive and flexible approach and an ability to work under pressure.

As the Afterhours Administration Officer you will:

• Provide a range of administrative support services to the broader Radiologist team.
• Coordinate internal and external calls for Radiologists.
• Manage and monitor work priorities and workflows to ensure delivery of efficient and effective patient focused services.

We are recruiting in the afterhours team which would see you working on a rotating roster of 4pm to midnight or midnight to 8am shifts. For those working in a part-time capacity this would mean seven days on, seven days off. Just think what you could do with a week off every fortnight!

What’s on offer?

• Hybrid role: enjoy a mix of WFH & from our Melbourne office in Box Hill.
• Unique working fortnight: work seven days on, seven days off.
• Increase your earning capacity with a substantial shift loading.
• Structured onboarding and training to set you up for success.
• Join a friendly, experienced, and supportive team driven by providing incredible customer service and administrative support.
• Be part of our growing Teleradiology division and explore exciting and different career pathways. 

What experience do I have?

• Proven customer service and administration experience where you have had to provide high quality support to a range of stakeholders.
• Systems savvy, comfortable learning and using multiple systems and software packages.
• Agile and nimble, able to work quickly, think on your feet and use your initiative to problem solve and find solutions that work for all parties.
• Organised and planned in your approach to enable you to stay on top of tasks.
• Efficient and clear communicator able to work well with others and build strong relationships quickly.
• Healthcare experience would be highly advantageous!
• Above all you are trustworthy, diligent, self-motivated, and driven by providing amazing service.

Apply now!

For an initial and confidential discussion please contact Wendy O’Mara - Senior People & Culture Advisor via careers@imagingassociates.net.au.