Imaging Associates is growing in Gippsland!At Baw Baw Radiology, we are committed to providing a premium and professional service to the local community in Gippsland.We are part of the Imaging Associates network, and have a well-established clinic in Drouin, with a new state-of-the-art clinic in Warragul which has just opened.As we grow, we are seeking patient-focused Medical Imaging Receptionists to become an integral part of this exciting and significant phase of our business journey. What will you be doing?Make your mark working across our flagship Drouin clinic and at our newest site in Warragul, as you provide excellence in patient care.You may be experienced in medical administration, or you may come from a strong customer service background in a different industry. Either way, we place a strong emphasis on the professional development of our team and will tailor a training program to develop and expand your skills.As the first point of contact, you will take great pride in the care you show to patients, and work collaboratively with our clinical team members to ensure that our radiology service offering is provided in a professional, respectful, and compassionate way.Key responsibilities include:Welcome patients and provide them with information about their appointmentManage calls and patient bookingsRespond to enquiries from patients and referrersManage patient invoicing and receipting What are we looking for?To be successful, you will need to have:Exceptional customer service skills and communication skillsExperience working autonomously and part of a teamStrong attention to detail and commitment to quality outcomesConfidence with technology and the ability to learn new systemsAvailability to work across a rotating roster (7.6-hour shifts) that covers the operational hours of 8am to 6pm (Mon-Fri) What do we offer?Join a progressive and growing practiceWork with an experienced, passionate and supportive team driven by providing quality and excellence in patient careGenuine focus on supporting you to grow and develop your careerWork close to home in the picturesque Gippsland regionTailored induction program If you believe your skill set matches this opportunity, we’d love to hear from you! Please submit your CV and covering letter. AUDDrouin3818
