About UsImaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. Our custom-designed Box Hill clinic was established in 2014 as an independent, state-of-the-art practice, and offers our patients comprehensive medical imaging services.We are on a strong growth trajectory, and due to internal progression, an exciting leadership opportunity is present at our Box Hill clinic for an experienced Administration Team Leader.Whether you are immediately ready for your next opportunity or looking for a New Year change, you will join a friendly and professional team and be instrumental in cultivating a positive team culture and ensuring the smooth workflow of our clinic, which enables us to deliver a high-quality service to our patients and referrers. What will you be doing?Working closely with the Admin Manager, Chief Medical Imaging Technologist, and Clinical Leads, in this hands-on role you will:Lead and participate in the smooth operation of the reception area and overall clinic workflowManage billing, banking, and Medicare related activitiesProvide ongoing training, development, and mentoring to team membersPlan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planningIn conjunction with the Admin Manager, utilise expertise to manage escalations and resolve complex queries What are we looking for?To thrive in this role, you will have:The ability to lead by example, with demonstrated experience in motivating and mentoring a teamStrong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholdersHighly developed organisational skills, with the ability to multitask, handle pressure, and meet deadlinesSound problem-solving skills and the ability to effectively resolve difficult situations to achieve good outcomesA keen eye for details and passion for process-driven continuous improvementPrevious healthcare experience and knowledge of the patient workflow and supporting administration processes (highly regarded) What do we offer?Join a progressive and growing businessWork with an experienced, passionate, and supportive team driven by providing quality and excellence in patient careGenuine focus on supporting you to grow and develop your leadership careerTailored induction and onboardingA competitive remuneration If you believe your skill set matches this opportunity, we’d love to hear from you!  Please submit your CV and covering letter. AUD Box Hill 3128